Privacy Statements

Who we are and why do we require your information?

Kilkenny County Council seeks to promote the economic, social and cultural development of Kilkenny County and in doing so contribute significantly to improving the quality of life of the people of County Kilkenny.

The delivery of high quality services, tailored to meet the needs of all our customers, remains one of Kilkenny County Council’s core objectives and is included in our Corporate Plan. This quality service includes not only the level and quality of service given to our customers, but also the quality of our decision-making processes, the efficiency and effectiveness of our corporate operations, standard of our facilities and our ability to adapt in an ever-changing environment.

In order to provide the most effective and targeted range of services to meet the needs of the citizens, communities and businesses of Kilkenny County we will be required to collect, process and use certain types of information about people and organisations. Depending on the service being sought or provide the information sought may include ‘personal data’ as defined by the Data Protection Acts and by the General Data Protection Regulation (GDPR) and may relate to current, past and future service users; past; current and prospective employees; suppliers; and members of the public who may engage in communications with our staff. In addition, staff may be required, from time to time, to collect, process and use certain types of personal data to comply with regulatory or legislative requirements.

Why do we have a privacy statement?

Kilkenny County Council has created this privacy statement in order to demonstrate our firm commitment to privacy and to assure you that in all your dealings with Kilkenny County Council that we will ensure the security of the data you provide to us. 
Kilkenny County Council creates, collects and processes a significant amount of personal data in various multiple formats on a daily basis. Kilkenny County Council’s commitment to you is that the personal data you may be required to supply to us is:

• Obtained lawfully, fairly and in a transparent manner.
• Obtained for only specified, explicit and legitimate purposes.
• Adequate, relevant and limited to what is necessary for purpose for which it was obtained.
• Recorded, stored accurately and securely and where necessary kept up to date.
• Kept only for as long as is necessary for the purposes for which it was obtained.
• Kept in a form which permits identification of the data subject.
• Processed only in a manner that ensures the appropriate security of the personal data including protection against unauthorised or unlawful processing.

Data Protection Policy

Kilkenny County Council has a Data Protection Policy which goes into more detail as how we as a public body are committed to ensuring the security of any personal data you provide to us.

A copy of Data Protection Policy can be accessed via the following link:
https://www.kilkennycoco.ie/eng/Your_Council/Data-Protection/Data-Protection-Policy.docx  
 

What personal data do we need?

The types of personal data you may be asked to supply can be categorised as follows:

• Contact details to allow for efficient communication
• Details of your personal circumstances which you are required by law to supply as part of your application for a service offered by Kilkenny County Council
• Your own financial details which you are required by law to supply as part of your application for a service offered by Kilkenny County Council.

Contact Details 

In order to communicate with you will be asked for contact details. You do not have to provide all contact details but providing more, such as email, phone, address, makes it easier to communicate. 

Details of Personal Circumstances

If you wish to apply for a particular service from the local authority you will be asked for a varying amount of personal details specific to you and your family, in order to support your application. Kilkenny County Council will set out the information we require in a series of separate and distinct application forms relevant to each service. Each service/business unit which will ask you for personal information will also provide you with a detailed privacy notice specific to those services which will details the following:

• Detail the specific and legitimate purpose for which the personal data is being sought.
• The legal basis under which the information is required to be supplied.
• Detail of the other organisations/bodies/entities that we will be required to share data with, or obtain data from, in order to provide the required service.
• Details of how your personal data will be kept safe from unauthorised or unlawful processing.
• Details of the period for which your personal data will be retained by Kilkenny County Council and what will happen to it after the required retention period has expired.

Financial Details 

If you wish to apply for a particular service from the local authority you may be asked for a varying amount of personal financial details specific to you and your family, in order to support your application. Kilkenny County Council will set out the information we require in a series of separate and distinct application forms relevant to each service. As is the case with the other personal data outlined above the specific service/section of Kilkenny County Council will address the necessity for the financial details as part of their specific privacy notice.

Records Retention Policy

Kilkenny County Council has a detailed record retention policy which goes in to more detail of the time period for which your personal data will be retained by Kilkenny County Council and what will happen to it after the required retention period has expired.

A copy of Record Retention Policy can be accessed via the following link:
https://www.kilkennycoco.ie/eng/Your_Council/Data-Protection/National-Retention-Policy.pdf
 

Your Rights

You have the right to request access to personal data held about you, obtain confirmation as to whether data concerning you exists, be informed of the content and source of data and check its accuracy. In addition, if the data held by us is found to be inaccurate you have the right to change, remove, block, or object to the use of, personal data held by Kilkenny County Council. In certain circumstances blocking access to data may delay or remove access to a service where the data is required by law or for essential purposes related to delivery of a service to you.

Please note that to help protect your privacy; we take steps to verify your identity before granting access to personal data.  To exercise these rights use you should take the following steps:

https://www.kilkennycoco.ie/eng/Your_Council/Data-Protection/Datta-Protection-Access-Request-Form.docx

Right of Compliant to the Office of the Data Protection Commissioner

If you are not satisfied with the outcome of the response you received from Kilkenny County Council in relation to your request, then you are entitled to make a complaint to the Data Protection Commissioner who may investigate the matter for you. 

The Data Protection Commissioner’s website is www.dataprotection.ie or you can contact their Office at:

Lo Call Number:        1890 252 231

E-mail:                        info@dataprotection.ie

Postal Address:        Data Protection Commissioner
                                   Canal House
                                   Station Road
                                   Portarlington 
                                   Co. Laois
                                   R32 AP23